FAQ
Frequently Asked Questions
1. Why haven't I received the automated registration emails/Notes notification emails? As these emails are automatically generated, they are sometimes ...
Fri, 7 Feb, 2020 at 12:11 AM
You can manage your user details, Notes settings and password and memorable word in Opus 2 via the Account page which you can access by clicking on the Pers...
Fri, 7 Feb, 2020 at 12:34 AM
1. Why isn't the Search function giving the results I should? As Opus 2’s search function is reliant on the text data contained within the PDFs themsel...
Fri, 7 Feb, 2020 at 12:33 AM
1. I uploaded some documents and they seem to have gone through the Uploader, but I don't see them in the folder. It may be that your browser needs a q...
Tue, 25 Feb, 2020 at 7:01 PM
This Guidance is applicable to Opus 2 Magnum, version 7.8 Overview This walkthrough is to show users how to migrate any Chronology created in t...
Tue, 18 Jan, 2022 at 8:39 PM
1. What is OCR? OCR stands for Optical Character Recognition and determines whether or not a document is text searchable. All documents containing tex...
Mon, 10 Feb, 2020 at 8:53 PM
1. What types of Transcript files are currently accepted by Opus 2? The following transcript file formats can be loaded directly into Opus 2: · LEF (Opus ...
Wed, 12 Feb, 2020 at 1:01 AM
1. My transcript video is not synced to the transcript text. When I play the video, the cursor drops to the very last page of the Transcript. If the cursor...
Fri, 22 Apr, 2022 at 11:50 PM
1. Where can I view all documents linked to a current document or transcript? You can view all the links to a specific document from the Documents Tab >...
Wed, 12 Feb, 2020 at 1:15 AM
1. When I export a transcript, can I have the designations highlighted instead of bracketed? Yes. Within the transcript view, in Tools > Export Transcri...
Wed, 12 Feb, 2020 at 1:44 AM